Build a clear product brief
Use the same specification to compare materials, quantities, packaging and quotation scope.
Read guide: Build a clear product briefINQUIRY PROCESS
Inquiry process & next steps.
Use this page to prepare an inquiry, understand the review process and add supporting details through the contact form or WhatsApp.
Office hours: 09:00–18:00 Beijing time (UTC+8).
We receive inquiries 24 hours a day and aim to send a first reply within 5 minutes during office hours.
Start an inquiryContinue on WhatsAppYou can share reference images or additional requirements.
WHAT HAPPENS NEXT
A clear path from inquiry to a confirmed plan.
- 01
Requirements review
We review the product, quantity, customization and destination-market information you provided.
- 02
Clarification
We use the contact details you provided to confirm any information needed for an accurate proposal.
- 03
Quotation & options
After clarification, we can prepare relevant pricing, material, packaging and lead-time options.
- 04
Sample & next steps
Sampling and later cooperation move forward only after both sides confirm the applicable requirements.
These are the next review steps. A quotation, sample or production order starts only after the relevant details are confirmed.
Keep your project moving
Useful answers and reading for your next decision.
Prepare the details below while your requirements are being reviewed, or use them to plan your first inquiry.
Explore the range
Compare product categories, dimensions and customization references.
Plan development
Review the path from a product brief to sampling and production.
Buyer resources
Find practical preparation notes for your sourcing project.
Commercial terms
Check order-specific conditions before confirming a quotation.
Questions after an inquiry
What should I prepare for the next conversation?
Have your product shortlist, quantity direction, destination market and reference images ready. Add dimensions, materials, logo placement and packaging preferences where known; tell us which choices are still open.
Read the briefing guideCan I add details after submitting?
Yes. Use the WhatsApp button above to share reference images or additional requirements. Mention the product or project so we can connect the update with your inquiry; you do not need to send the same form again.
Other contact optionsDoes submitting an inquiry start a sample or order?
No. A submission starts a requirements review. Sample scope, charges, specifications and the applicable schedule need to be confirmed before sampling; production needs its own agreed details and approval.
Review the cooperation processHow should I review a sample?
Compare it with one agreed specification revision. Record dimensions, materials, construction, color, branding and packaging, then close open issues in writing. A sample approval is not proof that every production unit has been tested.
Open the sample checklistReading for the next steps
Four guides to help you prepare, compare and approve.
Approve a traceable sample
Keep measurements, photographs and written decisions tied to the approved revision.
Read guide: Approve a traceable samplePrepare packaging and barcodes
Align artwork, product labels, barcode ownership and carton information before approval.
Read guide: Prepare packaging and barcodesAgree inspection criteria
Understand defect lists, sampling limits and the decision to release a shipment.
Read guide: Agree inspection criteria